REMED – Privacy Policy

Last Updated: December 2, 2025

REMED Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.remedservices.com (the “Site”) or communicate with us. We operate nationwide, including drop shipping to facilities in California, Virginia, and Colorado, and comply with applicable state privacy laws.

1. Information We Collect
A. Information You Provide Directly

  • Business contact details (company name, your name, title, email, phone, mailing address, tax ID, etc.)
  • Details about your facility (number of beds, ownership type, etc.) when requesting quotes or credit applications
  • Any information you submit through forms, emails, phone calls, or chat

B. Automatically Collected Information

  • IP address, browser type, device information, and operating system
  • Pages viewed, time spent on the Site, referring URLs, and navigation patterns
  • Cookies and similar tracking technologies (see Section 5 below)

2. How We Use Your Information We use the information only for legitimate business purposes, including:

  • Responding to quote requests, inquiries, and support tickets
  • Preparing and sending formal quotations and contracts
  • Evaluating credit applications and managing accounts
  • Improving our website, products, and services
  • Sending occasional marketing communications about new products, industry updates, or promotions (you can opt out at any time)
  • Complying with legal and regulatory requirements

3. Sharing of Information We do not sell, rent, or trade your information. We may share it only with:

  • Trusted service providers who assist us (website hosting, email delivery, credit checks, shipping partners) under strict confidentiality agreements
  • Manufacturers or distributors when required to fulfill a quote or order
  • Legal authorities or regulators when required by law or to protect our rights
  • For drop shipments to California, Virginia, or Colorado, we may share limited shipping and contact details with carriers or suppliers located in those states, in compliance with applicable laws.

4. Data Security We use industry-standard physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies & Tracking Technologies

  • We use necessary cookies to make the Site function properly.
  • We use analytics cookies (Google Analytics, etc.) to understand how visitors use the Site.
  • We use marketing cookies only with your consent to deliver relevant content. You can control cookies through your browser settings or our cookie consent banner.

6. Your Choices

  • Opt out of marketing emails by clicking “unsubscribe” or contacting us.
  • Request access, correction, or deletion of your personal information (subject to business and legal record-keeping requirements).
  • Submit requests to info@remedservices.com.

7. Children’s Privacy The Site is not intended for individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy We may update this Privacy Policy from time to time. The new version will be posted here with an updated “Last Updated” date.
9. State-Specific Privacy Rights If you are a resident of California, Virginia, or Colorado, and we process your personal data in a way that triggers state privacy laws (e.g., as a controller under thresholds for non-B2B or non-PHI data), you may have additional rights. These do not apply to purely business-to-business communications or protected health information under HIPAA. To exercise these rights, contact us as described in Section 6. We do not "sell" or "share" personal data as defined in these laws, but you may opt out of any targeted advertising or profiling if applicable.
- California (CCPA/CPRA): Right to know (access), delete, correct, opt-out of sale/sharing, limit sensitive data use, and non-discrimination. Learn more at oag.ca.gov/privacy. - Virginia (VCDPA): Right to access, correct, delete, portability, opt-out of targeted advertising/sale/profiling, and appeal decisions. Learn more at oag.state.va.us/consumer-protection. - Colorado (CPA): Right to access, correct, delete, opt-out of targeted advertising/sale/profiling, data portability, and appeal. Learn more at cpw.colorado.gov.
10. Contact Us REMED Services, LLC 3450 Oakton Skokie IL 60076 Email: info@remedservices.com Phone: 847-440-2600

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Accessibility

High contrast mode

Black text on a white background, underlined links. Your choice is remembered on this device.

We want everyone to be able to use this website, including people who use screen readers, keyboard navigation, screen magnification or other assistive technology. We work toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What we have done

  • Links, buttons and form fields are labeled for screen readers.
  • The site can be used with a keyboard: a “Skip to main content” link, visible focus outlines, and menus that open from the keyboard.
  • A high-contrast mode is available from the “Accessibility” button at the bottom of every page. It turns on by itself if your device asks for more contrast, and your choice is remembered.
  • Animation is turned off if your device asks for reduced motion, and you can zoom the page on any device.

Known limitations

Some content may not be fully accessible yet, such as older images without text descriptions, PDF documents, videos without captions, and content supplied by other companies (for example embedded maps, videos, forms or chat). If any of it gets in your way, tell us and we will provide the information another way.

Tell us about a problem

If you have trouble using any part of this website, please use the contact information on our website. Tell us the page and what went wrong, and we will do our best to fix it or get you what you need.

Last updated September 2026.